TidyConvert Features

Features built to recover revenue from missed calls.

TidyConvert gives your business a dedicated phone number that routes calls, texts missed callers instantly, captures customer intent, and shows which opportunities turned into recovered revenue.

Example: Miss 20 calls → recover 4 → worth $300–$1,000+ each That can mean $1,200–$4,000+ recovered from calls you already receive.
Built for med spas, dental offices, HVAC companies, contractors, auto shops, professional offices, and businesses where every call can become revenue.
Recovery Workflow Revenue Opportunity Captured
Customer calls your TidyConvert number

Your trackable number routes calls to your existing phone or team.

Call is missed

TidyConvert detects the missed opportunity and starts recovery automatically.

Instant SMS is sent

The caller can reply BOOK, PRICE, QUESTION, or a custom keyword.

Recovered lead is tracked

Your reports show recovered calls, customer activity, usage, and performance.

Why Features Matter

Every feature supports one goal: recover missed revenue.

TidyConvert is not just a texting tool. It combines a trackable number, call routing, missed-call automation, lead capture, follow-ups, and reporting so businesses can see where revenue was recovered.

Calls per month 200

Example monthly inbound call volume.

Missed at 10% 20

Conservative missed-call estimate.

Recovered at 20% 4

Recovered customer opportunities.

Potential recovered value $1,200–$4,000+

Depending on average customer value.

Core Platform

The main features that power missed-call recovery.

These are the features that make the system work from first call to recovered lead.

Dedicated Business Number

Your business gets a TidyConvert number. This powers routing, missed-call detection, SMS recovery, usage tracking, and reporting.

Call Routing

Forward calls to your office line, front desk, mobile phone, team line, or selected destination.

Missed Call Recovery

If a call goes unanswered, TidyConvert sends an instant SMS text-back before the customer calls another business.

Keyword Routing

Route replies like BOOK, PRICE, QUESTION, SUPPORT, or custom keywords into the right response path.

SMS Conversations

Capture customer replies, booking intent, pricing questions, service needs, and follow-up activity.

Follow-Up Sequences

Send follow-up messages when missed callers do not respond right away. Follow-ups stop on reply, opt-out, or max attempts.

Business Hours Logic

Use different handling for open hours, after-hours, weekends, overflow periods, and closed-office responses.

Staff Notifications

Alert staff when a missed caller replies, requests booking, asks about pricing, or needs follow-up.

Reports & ROI Tracking

Track calls, missed calls, recovered customers, message engagement, customer usage, minutes, and conversion trends.

How Recovery Works

You get a number, route calls, recover missed opportunities, and track results.

TidyConvert is transparent from the start. Your business uses a TidyConvert number so the platform can route calls, detect missed calls, send SMS recovery messages, and measure performance.

01

Get your TidyConvert number

Choose a local or toll-free number. Use it on your website, ads, campaigns, landing pages, or as a dedicated recovery number.

02

Route calls to your team

Calls forward to your current office phone, mobile phone, front desk, dispatcher, or team line.

03

Recover missed callers

Missed callers receive an instant SMS asking whether they want to book, ask pricing, or ask a question.

04

Track recovered revenue

Reports show customer activity, recovered opportunities, usage, and performance trends.

Automation

Build recovery workflows around how your business sells.

Start simple with BOOK, PRICE, and QUESTION. Grow into advanced routing, after-hours logic, custom replies, waitlist capture, and feedback flows.

Branching Workflows

Send different responses based on customer intent, service type, business hours, or custom keywords.

Booking Follow-Up

Support appointment requests, service inquiries, consultation requests, and callback needs.

Waitlist Capture

Capture overflow demand when availability is limited and follow up when openings or next steps become available.

Feedback Requests

Collect post-interaction feedback, ratings, categories, and follow-up needs to improve service quality.

Website Lead Follow-Up

Support form inquiries, pricing questions, quote requests, and web leads as additional recovery sources.

Manual Staff Triggers

Let staff manually start a recovery or follow-up workflow when a lead needs attention.

Billing Logic

Pricing is tied to real opportunities, not message spam.

TidyConvert uses a customer-based model so businesses understand what they are paying for: recovered opportunities from real phone numbers.

Customer

A unique phone number that triggers a recovery workflow within a rolling 24-hour window.

1 phone number = 1 customer window

24-Hour Window

Repeat calls, replies, and follow-ups from the same customer stay inside the same billing window.

No double billing inside 24 hours

Messages Included

Messages are not billed separately to customers. Internal caps help control abuse and cost.

Better perceived value

Minutes Tracked

Call minutes are tracked for routing usage and plan limits.

$0.04/min overage
Feature Packages

Start with missed-call recovery. Scale into automation and reporting.

Starter

For one-number recovery

$149/month

  • 1 dedicated TidyConvert number
  • Call routing to office or mobile
  • 100 customers/month
  • 200 included minutes
  • Missed-call text-back
  • BOOK / PRICE / QUESTION routing
  • Basic follow-ups
  • Core reports
Pro

For multi-location growth

$399/month

  • Everything in Growth
  • 600 customers/month
  • 1,200 included minutes
  • Multi-location support
  • Advanced workflows
  • Waitlist and feedback automation
  • Expanded reporting
  • Scalable number strategy
Additional Numbers

Add more numbers for separate locations, campaigns, and call paths.

Each additional number can support a separate location, department, ad campaign, service line, reporting stream, or automation workflow.

$15 per additional number monthly
Best Fit Industries

Designed for businesses where inbound calls drive revenue.

The best customers are businesses where one recovered call can pay for the system.

Med Spas Dental HVAC Plumbing Auto Repair Legal Salons Professional Services
Compliance Controls

Built with opt-out and responsible messaging controls.

TidyConvert supports consent messaging, STOP handling, customer session tracking, and opt-out enforcement so businesses can recover leads responsibly.

STOP Handling

Customers can opt out, and opted-out customers are blocked from future messaging.

Consent Language

Text-back messages can include required disclaimers, HELP, STOP, and message-rate details.

Session Tracking

The 24-hour customer session keeps billing and customer activity easier to understand.

Recover More Revenue

If TidyConvert recovers only a few missed customers, it can pay for itself.

Use a dedicated number, call routing, missed-call text-back, follow-ups, reports, waitlist capture, and feedback tools to recover more opportunities.