How TidyConvert supports after hours lead capture
TidyConvert captures customer intent after your business closes by automatically responding to missed calls and after-hours inquiries with a helpful text conversation that keeps the patient engaged.
Text-back responses that start the conversation
When a call is missed, TidyConvert can send a prompt text-back that acknowledges the missed call and offers an easy way to request an appointment or leave details.
Lead capture that collects the right details
Gather the information your team needs to follow up quickly, such as:
Name and preferred contact method
Reason for visit (cleaning, new patient exam, tooth pain, etc.)
Preferred days/times
Whether it’s urgent or routine
Appointment recovery and waitlist-style opportunities
After-hours leads aren’t always “new appointments.” TidyConvert can also help with appointment recovery and waitlist-style opportunities by capturing interest when patients are trying to reschedule or get in sooner.
A cleaner next-day workflow for your front desk
Instead of starting the morning by working through voicemails, your team can prioritize a clear set of captured requests and respond in order—helping you book faster and reduce back-and-forth.