After Hours Lead Capture with TidyConvert
TidyConvert is designed to help your plumbing company capture and qualify leads when you can’t answer—then hand them to your team with the context needed to schedule or dispatch.
Instant text-back when you miss a call
If a customer calls after hours (or you simply miss the call), TidyConvert can send an immediate text response acknowledging the request and prompting the next step—so the lead doesn’t go cold.
Structured intake to capture the right details
Collect the essentials you need to act quickly the next morning (or route to an on-call tech), such as:
- Service address in Boulder/nearby areas
- Type of issue (leak, clog, water heater, sewer backup, etc.)
- Urgency (active flooding vs. routine repair)
- Best time to call back
- Photos or notes when applicable
Missed-call and appointment recovery
Beyond after-hours, TidyConvert can help recover missed opportunities during the day by texting back callers you couldn’t reach and supporting appointment recovery workflows when someone doesn’t confirm or needs to reschedule.
Waitlist-style opportunities
When your schedule is full, TidyConvert can help you manage “next available” interest—capturing details and keeping prospects engaged so you can fill cancellations faster.